New Release of Amcom Mobile Connect Enables Clinicians to Send Secure Messages from a Smartphone to Any Other Mobile Device

MINNEAPOLIS, Dec 15, 2011 (BUSINESS WIRE) —-Additional security features offer solid protection of sensitive patient information

Amcom Software, inc. today announced the release of version 3.0 of its popular Amcom Mobile Connect smartphone and tablet messaging solution. the latest release of the solution enables clinicians and other users to access the hospital directory to send encrypted messages straight from a smartphone or tablet running Amcom Mobile Connect to any other device. Version 3.0 also builds on existing security features with the ability for hospital IT teams to remotely clear a lost or stolen device of sensitive messages. Together, the functionality in the new release reflects requests from the many hospitals already relying on Amcom Mobile Connect for critical communications.

Amcom Mobile Connect allows hospitals to simplify staff communications and strengthen patient care by allowing them to use smartphones and tablets for code alerts, patient updates, lab results, consult requests, and more. the solution separates critical messages from less important emails and texts, allowing clinicians and other users to see time-sensitive communications easily. Amcom Mobile Connect is available for Apple, BlackBerry, and Android smartphones and tablets, as well as Cisco tablets and wireless IP phones.

Highlights of Amcom Mobile Connect Version 3.0

— Sending messages from smartphones and tablets to any device: Version 3.0 of Amcom Mobile Connect allows individual users to communicate with other individuals or groups via encrypted, traceable messages. with full authenticated directory access, users can send messages to others running Amcom Mobile Connect on smartphones/tablets, as well as colleagues using pagers, wireless telephones, and other types of devices. As in previous versions of the product, users can also send messages from Amcom operator consoles, Web directories, emergency notification, and other solutions.

— Increased security: Amcom Mobile Connect uses industry standard best practices to ensure the protection of sensitive electronic health information in accordance with guidelines from HIPAA and the HITECH Act. this includes a variety of security features, including encryption, application lock, automated message removal, and password-protected inbox. with version 3.0 administrators can complete a remote device wipe to remove Amcom Mobile Connect messages from a smartphone that has been lost or stolen. These capabilities contrast sharply with the limitations of text (SMS) messaging, which lacks the message traceability and encryption that could lead to a security breach.

— Web-based administration: Version 3.0 also includes a Web portal for administrators to manage devices running Amcom Mobile Connect. in particular, administrators can view the organization’s license usage, as well as remotely set user preferences for message ring tones, the length of time messages are stored on devices, and developing and setting message templates.

“As an organization we are highly focused on supporting mobile communications in healthcare with innovative solutions that relieve communication bottlenecks impacting patient care,” said Chris Heim, President, Amcom Software. “We often hear from our customers that Amcom Mobile Connect has really made a difference in their organizations, and this release builds on that excitement. Version 3.0 combines the advanced security, on-the-go messaging, and directory access our hospital customers require to enable their clinicians to communicate more effectively as they go about their day.”

about Amcom Software Amcom Software, a subsidiary of USA Mobility, inc. /quotes/zigman/94770/quotes/nls/usmo USMO -2.17% , connects people to each other and to the data they need. this helps organizations save lives with communications that are faster, more accurate, and more efficient. Amcom Software’s unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and messaging. the company’s products are used by leading organizations in healthcare, hospitality, education, business, and government. By continually developing its industry-leading technologies, Amcom Software has rapidly grown and solidified its market leadership. For more information, call 800.852.8935 or go to or find us on Twitter @AmcomSoftware.

SOURCE: Amcom Software

Amcom Software Mike Devine, 952-230-5344

Copyright Business Wire 2011

New Release of Amcom Mobile Connect Enables Clinicians to Send Secure Messages from a Smartphone to Any Other Mobile Device

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